eCommerce

eCommerce can help your organisation in many ways, from reducing admin time to integrating a web store, allowing your customers to buy from your website.

  • Take orders 24/7, 365 days a year.
  • Automate orders and reduce errors and saving you admin time and money.
  • Integrate electronically and receive data on our products and prices, which you can use when quoting, purchasing or pricing automatically.

We have the comprehensive range of solutions and services available to you to help strengthen your business.


Hosted Webstore

Join the web revolution by selling online with a web-store

In today’s ‘cyber-society’, where electronic based communication is becoming increasingly prominent, a web-store allowing businesses to sell to directly to customers via the internet is an essential tool . Your products are available online for sale 24 hours a day, 365 days a year, whether your office is manned or not. Additionally, this method of selling greatly reduces your cost of sale, especially if you automate the entire process from customer order through to delivery.

Netset

Building your own web store can be time-consuming and costly. Netset, a supplier of hosted web store solutions across Europe, created the Tech Data Nettailer Web Store package for our UK & Ireland Resellers, which is now being utilized by many of our customer base and continues to be an integral partner of Tech Data.

The simplistic ‘out of the box’ solution enables you to open a fully trading, online web-store within two weeks. Providing you with the ability to customise the look & feel of the site to meet your own corporate branding in a quick and easy way.

Comprehensive

  • The entire Tech Data product catalogue for you to offer to your customers.
  • CNET images and technical specifications, some products manuals and additional marketing materials are included.
  • Direct transmission of orders to Tech Data offering a true 'no touch' solution
  • Your customers will receive automatic updates related to delivery status, parcel numbers, serial numbers, invoices and more.
  • Credit and/or credit card payment facilities.
  • Price management allows you to optimise your margin. The Nettailer pricing tool is a flexible and world‐class feature allowing you to set up price models that support your needs and your customers.
  • Full training, technical support and future upgrades

Perfect for B2B or B2C. View the demo to learn more.

Download PDF Download C2K Nettailer Brochure

How much does it cost?

Our Nettailer solutions are designed to fit any size reseller business and start at as little as £349 a month.

Contact Nettailer for more details.

Anthony Parrott ‐ UK Accont Manager

Tel: +44 (0) 7900 241 461

[email protected]

Sales: +44 (0) 24 7662 0408

Email - [email protected]

Electronic Integration

Focus more on your customers and less on admin

Electronic Integration provides a strategic advantage to today’s businesses by allowing the automation of daily processes. It provides a cost-effective way to conduct transactions, significantly cutting down the time involved in processing data and delivers a proficient way to monitor and track your corporation.

Benefits of integrated ordering

  • Online price and stock checks – allows access to real-time price and stock information prior to placing your order reducing price queries and states stock available at point of order.
  • Order submission and confirmation – for placing orders directly into Tech Data’s systems.
  • Order response and acknowledgement – returns pricing and delivery information and acknowledges the order has been accepted.
  • Despatch and delivery advice – returns despatch note information and shipping confirmation when goods are shipped.
  • Electronic invoicing – receive invoices electronically allowing automatic reconciliation.

Requirements:

  • All Reseller wanting to integrate with us must hold a credit account with a £5k+ limit
  • Need to have XML message capabilities / XML compatible system.

To see whether your business can set up electronic integration, please contact our eCommerce team at [email protected]

Once your request is agreed, you will receive our XML Integration Guidelines including all the relevant technical information, schemas for development and an authorisation code giving you to access to our systems. Once we are satisfied your development is working successfully, we will migrate your integration from the test environment to our live system.

Data Files and Feeds

We share our data so you can work closer with your customers

We send out over 1,000 free data files every day each containing over 30,000 products.

You can use this data a number of ways – you can import it into internal systems for quoting and purchasing, use it for price, product availability or product classification information on your websites.

What data is delivered and how to request a data pack?

Data packs are delivered either by email in a simple flat file format (.TSV) - using TAB characters for field separation - or by FTP to a server address. You choose when you set the service up by going to ‘InTouch Settings’ followed by ‘Datapack Services’ on our website. Usually, datapacks arrive between 3 and 6am.

You can view an online document how to set up datapacks here.

All pricing contained within these files are specific to your account and match pricing displayed in InTouch, or communicated to you via your account manager.

Part codes, pricing and availability information and basic product classification information from CNET (including family, class and sub-class) are all provided.

You can see examples of a data pack (we recommend you view this in Microsoft Excel) and details of the file format by clicking the links.

Download Zip FIle Example data file
Download PDF Data file format

How do I get technical information and pictures of products?

As we do not provide product information and pictures within the data pack you will need to source these elements yourself. The quickest and easiest way is to link to a pre-produced library of images and specifications. Providers include:

CNET cnetcontentsolutions.com
Open Range open-range.com
ICEcat icecat.biz
Etilize etilize.com

What conditions are there?

“Data file" refers to a file or files that are transferred from Tech Data to the Reseller as part of Tech Data’s Product Data Services. This free service is only available to Tech Data accounts who place a reasonable and consistent level of business with us (specified as £8,000 per quarter) and accounts who have a credit limit.

Provision of the data file will automatically cease for customers who do not regularly meet the above requirements with Tech Data.

While every effort is made, Tech Data provides no warranties or guarantees regarding the reliability and accuracy of the data within the data file. Information contained within the data file (specifically, but not limited to pricing and stock availability) are calculated from the consolidation of the previous working day’s activities and are provided on the understanding that the Reseller will obtain real-time confirmation of the information, especially before making a purchase contract.

The Reseller may not:

  • Transfer or display the data file (or parts of) to third parties, unless the third party is an end-user customer of the Reseller and the data file is only being used in the course of the supply of products from the Reseller to the end user.
  • Process the data file in conjunction with data files from other sources and publish the results to any third parties.
  • Use the data file in connection with other third-party companies, for example within a webstore system, without the express permission of Tech Data.

Tech Data reserves the right to withhold the provision of the data file to specific Resellers for any reason. Tech Data reserves the right to fully withdraw from providing the data file at any time and without notice.

Online Pricing Tools and Quotation Software Support


Tech Data can provide price & stock information and real-time pricing services for online pricing tools and quotation software systems, there are a number of these available to the reseller community but below we explain how Tech Data can integrate with some of those we are most regularly asked about.

If you are signed up for the relevant service, IT Dealer uses our data pack to populate it's online price and availability information system with your own company's specific Tech Data pricing.

Tech Data can deliver your own price file (known as a data pack) directly to IT Dealer's specified FTP server on a daily basis. Prior to completing your online data pack request, you will need to obtain the FTP server details (server address, username, password and filename (if required)) from IT Dealer. IT Dealer also offer a real-time price and availability check within their 'My Price' service. To activate this please contact IT Dealer directly. Please note this service does not require any additional information or access codes from Tech Data.

To find out how to request a data pack from Tech Data please go to the Data Files and Feed tab above.

If you are signed up for the relevant service, Stock in the Channel uses our data pack to populate it's online price and availability information system with your own company's specific Tech Data pricing.

Tech Data can deliver your own price file (known as a data pack) directly to Stock in the Channel's specified FTP server on a daily basis. Prior to completing your online data pack request, you will need to obtain the FTP server details (server address, username, password and filename (if required)) from Stock in the Channel.

To find out how to request a data pack from Tech Data please go to the Data Files and Feed tab above.

Quosal is a third party software tool for quote and proposal preparation and management. Quosal automates the quote to order process by giving you the ability to import supplier price feeds to create quotations in-house from supplier’s portfolios uploaded into your Quosal system.

Tech Data can deliver your own price file (known as a data pack) directly to your specified FTP server or email address on a daily basis, you will then need to import this directly into Quosal.

To find out how to request a data pack from Tech Data please go to the Data Files and Feed tab above.

In addition, Quosal can also run real-time price & availability requests on specific products on demand, if required, using a free of charge XML service from Tech Data. To set up this service you simply add your Tech Data account number and a Tech Data specified authorisation code into the relevant preferences section within Quosal. To request an authorization code to access this service via Quosal, please send an email to [email protected] requesting an authorization code for Tech Data's XML Online Check service for Quosal; you will need to include your Tech Data account number and the IP address from where you will be sending this request from.

Please note Tech Data is not currently able to receive orders directly from Quosal.

QuoteWerks is a third party quotation software system which, amongst other things, can import supplier price feeds offering you the ability to create quotations in-house from suppliers portfolio's uploaded into your installed QuoteWerks system.

Tech Data can deliver your own price file (known as a data pack) directly to your specified FTP server or email address on a daily basis, you will then need to import this directly into QuoteWerks.

To find out how to request a data pack from Tech Data please visit ourgo to the Data Files and Feed tab above.

In addition, QuoteWerks can also run real-time price & availability requests on specific products on demand, if required, using a free of charge XML service from Tech Data. To set up this service you simply add your Tech Data account number and a Tech Data specified authorisation code into the relevant preferences section within QuoteWerks. To request an authorisation code to access this service via QuoteWerks, please send an email to [email protected] requesting an authorisation code for Tech Data's XML Online Check service for QuoteWerks, you will need to include your Tech Data account number and the IP address from where you will be sending this request from.

Please note Tech Data is not currently able to receive orders directly from QuoteWerks.


What conditions are there?

Tech Data’s product data & price files and XML online check service Terms & Conditions:

- "Data file" refers to a file or files that are transferred from Tech Data to the Reseller as part of Tech Data’s Product Data Services. The data file is only available to Tech Data Resellers who meet the following criteria; those that place a reasonable and consistent level of business with us (specified as £8,000 per quarter) and accounts with a credit limit. Tech Data may accept requests from new customers on a 6 month trial basis.

- Provision of the data file will automatically cease for customers who do not regularly meet the above requirements with Tech Data.

- Tech Data provides no warranties or guarantees regarding the reliability and accuracy of the data within the data file or XML online check. The Reseller may not transfer or display the data file (or parts of) to third parties, unless the third party is an end-user customer of the Reseller and the data file is only being used in the course of the supply of products from the Reseller to the end user. The Reseller may not process the data file in conjunction with data files from other sources and publish the results to any third parties. The Reseller may not use the data file in connection with other third-party companies, for example within a webstore system, without the express permission of Tech Data.

- Information contained within the data file (specifically, but not limited to pricing and stock availability) are calculated from the consolidation of the previous working day’s activities and are provided on the understanding that the Reseller will obtain real-time confirmation of the information, especially before making a purchase contract.

- Tech Data reserves the right to withhold the provision of the data file and XML online check to specific Resellers for any reason.

- Tech Data reserves the right to fully withdraw from providing the data file and XML online check at any time and without notice.